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Security Support Page

(603)-882-0067

(877)-622-SAFE

 
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Welcome to the SSI Security Support Site and FAQ

 

The support site contains many answers and documents regarding the operation and troubleshooting of our DSC home security systems. As always, please call us at 603-882-0067 x602 if you don't find what your looking for here. We will be glad to assist you.

DSC Power Series Trouble Codes

Trouble [1] - Service Required

Please call SSI for further diagnosis

Trouble [2] - AC Failure

AC power no longer being supplied to the security system

Trouble [3] - Telephone Line Trouble

No dial tone detected

Trouble [4] - Failure to Communicate

Failed attempt to communicate to programmed station phone numbers or monitoring company

Trouble [5] - Zone Fault

A zone is in a trouble condition and may not provide an alarm (including fire zones)

Trouble [6] - Zone Tamper

Only for zones that are programmed for double end-of-line-resistors

Trouble [7] - Device Low Battery

Wireless device exhibits a low battery condition

Trouble [8] - Loss of System Time

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